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Brickhouse Guitars

605 Lancaster St. W. Kitchener Ontario N2K 1M5

519-743-7009

sales@brickhouseguitars.com

Brickhouse Guitars & Pianos

5.0

Based on 109 reviews

17:41 22 May 20

If you are ever looking for advice, guitar knowledge or finally buying that guitar you wanted whether it's an entry level up to your dream guitar, Brickhouse Guitars is the place to go! Roger is borderline one of a kind, between his vast knowledge/experience with guitars over all his years as a store owner & musician, his accommodating hardware & accessories, it's definitely something worth checking out. Although it is a smaller guitar shop, it's packed with an outstanding selection that cannot be ignored.On top of all that mentioned above, he has also taken into account the necessary precautions in regards to the current COVID-19 restraints. When I arrived I knocked on the door, he let me in (only 1 customer aloud per time to allow for safe distancing), we then spoke of what brought me to his shop that day and he did more then accommodate me. Roger had answered all my questions and more, allowed me to browse around to see his collection (without being hands on with any instruments at this time to keep COVID things in mind), then finally took my information down to be on my way.I will definitely be going back to him for any upgrades, fixes or new purchases without hesitation and I strongly advise any guitarists to do the same or at least take the time to check out his shop!

19:28 18 Feb 20

I recently went to Brickhouse to purchase a new acoustic guitar. Roger took the time to listen to what I wanted, asked a few questions and then walked me through a series of guitars, demonstrating the unique characteristics of various models and manufacturers. His patience and genuine desire to help find the "right" guitar for me made this a really enjoyable experience. I ended up buying a Furch with an amazing tone, and I haven't put it down since. I can't recommend them enough!

23:56 27 Jan 20

If I could add a star or 2 to the perfect score I would :). Roger provided expert customer satisfaction. Demonstrated his products and allowed my trial of any and all guitars at my own pace. Did not oversell and actually gave me ~3 hours of his time. I bought the Furch guitar of my dreams and now enjoying daily. Zero pressure and great fun!

15:45 25 Jan 20

Brickhouse Guitars is well equipped with beautifully built guitars ranging in many shapes and sizes to find the perfect fit for you. High quality sound and exceptionally crafted guitars! I had a great experience with Roger and Luke and I am extremely happy with my new Furch. Since I have had it, I haven't been able to put it down! I highly recommend any guitar player to stop in and check it out.

00:18 22 Dec 19

What a fantastic guitar shop! We went into Brickhouse with a fairly good idea of what we were looking for, but Roger's intimate knowledge of all-things-guitar really helped steer us in the right direction. As a relative new guitarist (who doesn't know all the lingo), Roger did a great job of explaining the intricacies so that a 'beginner' like myself could easily understand. The selection of guitars was fantastic, right from nice beginner guitars through to some beautiful high end instruments. We loved the selection of Canadian-made guitars as well. Overall, the combination of the exemplary service, fantastic selection, and beautiful store aesthetic made it an unmatched guitar shopping experience worth traveling for from anywhere in the province.

13:31 18 Dec 19

This is a little gem of a guitar store. If you are looking for that high end guitar and want to try it out, than this is the place for you. I originally went in to try the furch little Jane, but I ended up with a carbon fiber guitar. Roger, the owner was very nice and helpful. He gave me enough attention but also let me play the beautiful guitars in his store on my own. Perfect balance. I would highly encourage you to check them out.

22:59 23 Nov 19

Spent total of 3+ hours round way trip from Toronto to Kitchener to test play furch guitar, and in the end it’s totally worth it. At the beginning I didn’t plan to purchase right away, but bought the Furch red GC CR just after 30mins of playing without hesitation. It’s built with master grade cedar (top) and rosewood (back and side), and it sound amazing, all round rich sound with superb clarity and bass, this one has very similar sound property as my Lowden F25, its a GEM to add into my collection.Just from the sound perspective, it just can beat its counterpart such as Martin and Taylor easily, which are all just over priced (my point of view).Last but not least,Roger (the owner) is extremely friendly and patient, he helped me adjust the action multiple times and made sure I was 100% comfortable with my playing. Thanks roger for making the day for me!

22:15 17 Nov 19

What a great Guitar Store! There were more "excellent sounding" guitars in this store than any Guitar store in Southern Ontario I have visited in the last year. The staff were friendly and extremely helpful. After listening to me play and questioning my preferences in acoustic guitar, Luke would select specific models for my "sampling". I had no intention of buying a new guitar but I left with a new addition to the family. Thanks Brickhouse

16:19 02 Nov 19

An experience to remember! If you're looking for a quality acoustic, this is the place to go. Roger was very knowledgeable and helpful in selecting the right guitar which turned out to be an OM Furch. Beautiful, lifetime instrument I haven't been able to put down since! Great products, service and atmosphere!

21:16 29 Oct 19

Great patient service from Roger as my teen daughter asked questions about what type of guitar would be best for her as a beginner. Very fair pricing and great thoughtful advice helped us to make an informed decision. We left very happy and feeling that we made the right decision. Thank you.

00:37 25 Oct 19

Went into Brickhouse and met with Roger. With no pressure he explained a lot of options to me and demonstrated some guitars which he also encouraged me to play. I left with only knowledge to do some research, after much consideration I came back and bought a Stonebridge Furch with which I am very very happy. Great store, great staff, great guitars.

21:02 08 Oct 19

Had a very awesome experience while looking for my first guitar. Went in not really knowing what I wanted, but Ken dedicated lots time to answer all my questions and guide me towards finding something I loved the look and feel of. Thanks Ken & brickhouse guitars!

Deliska Musgrove

20:26 28 Sep 19

I needed some adjustments made to my guitar. Luke was amazing and very friendly. Going to save up my pennies to buy a uke from that store. Reasonable prices and you receive professional customer service. Quaint store :)

19:13 15 Sep 19

What an experience! Luke and Roger are very knowledgeable and helpful. I had a custom build created with ease, and had advice from the pair on all aspects of the build. You might be as lucky as me and have the guitar in your hands within 4 months! Furch makes incredible guitars, and the thing that stands out is their consistency on quality. Brickhouse carries a range of models, and they all sound great! If you have only been exposed to the regular Taylor, Martin and Gibsons, you NEED to come down here and play a Furch. Luke and Roger, thanks for a fantastic experience!!

Matt Figueiredo

23:30 18 Aug 19

Amazing setup on my acoustic. Not even a super high end, but plays/sounds even better now than before. Beautiful guitars in stock and very patient, helpful staff who took me through the amazing guitars in shop to find what types/sounds best suit my needs. For acoustics, this is a one stop shop.

17:42 15 Aug 19

I recently had a Martin guitar repaired at Brickhouse. The neck was coming up and there was a slight crack in face of the guitar. Roger consulted with me and offered some suggestions and did the repairs promptly and economically. A few months later I bought a new Fursch guitar from him. I am a fingerstyle guitar player and he set-up the action so that the guitar plays easier and with no buzzing and real clear tone. The guitar is has an amazing clear brightness on the top strings with full bodied deep tones on the bottom strings. I am one big satisfied customer.

16:01 14 Aug 19

A wide selection of outstanding instruments and excellent customer service from Luke and Roger make Brickhouse Guitars a great store. I gravitate to the Furch Rainbow Series of customized acoustic guitars but even a casual glance around the store confirms that the whole range of instruments is covered as well as guitars for every style.

23:58 12 Aug 19

Great place, helped get my guitar setup very quickly. Great prices especially compared to other local shops. When I went in to pick it up everyone was very friendly and had a great conversation 10/10 would recommend.

17:12 11 Jul 19

I took the not-so-long drive from Toronto to check this place out. Definitely worth the trip. Roger was very patient and helped orient us to his wide range of fine instruments (he also took time to show us some of his remarkable drawings). He helped us A-B several instruments and he's a fine player himself. The store rivals the 12th fret and is definitely worth leaving Toronto for. Well done and thanks.

09:15 21 Jun 19

Excellent experience and highly knowledgeable. I also learned how a guitar is manufactured. I will definitely support them with my future guitar relevant business.

Terry van Dreumel

16:34 17 Jun 19

A hidden gem of a guitar store! They have a great selection of Godin guitars (I have two and I love them), as well as a number of more exotic brands from Canada and beyond to match either side of the budget spectrum. They really know their stuff, too, and give you lots of attention or leave you to try the guitars out - up to you! Will definitely be heading back there when I'm ready to expand my collection ;-)

15:32 16 Jun 19

Our visit to Brickhouse Guitars was everything i hoped it would be. Roger was delightful, knowledgeable and very patient with us - I think he enjoyed himself as much as we. The products are top notch and the selection great - we tried several makes and models, and in particular were very impressed with the Boucher line. Thanks for the hospitality!

17:14 09 Jun 19

If you are looking for a mid to upper range acoustic guitar in the KW area, you should visit Brickhouse first. All of the guitars I picked up to try were set up perfectly and very well cared for. Roger took the time to explain the design differences between all the comparable models I was looking at and was extremely helpful in providing recommendations. I know I will be going back the next time I'm in the market for another guitar!

19:06 29 May 19

This is the place in KW to buy a good acoustic guitar as well as have it serviced. Sometimes you might even have the whole place to yourself. Roger is a great guy to deal with and Luke is awesome too.

23:01 19 May 19

Brickhouse Guitars specializes in a wide range of high quality acoustic guitars butI had only one manufacturer in mind - Furch. I wasn’t disappointed since the selection was exceptional and I left with a beautiful Furch guitar. Luke provided me with a multitude of options and devoted his time to make sure I found the perfect instrument. I highly recommend Brickhouse Guitars!

00:03 01 May 19

just picked up the telecaster I asked roger at brickhouse guitars to take a look at. I’m an intermediate player. Basically good enough to know my set-up was wrong, but not experienced enough to fix it. He did such a good job. He got the action right and even set up the tremolo. It’s a tele deluxe ‘74 so it has tremolo on a guitar not necessarily suited for it. So not a normal job. It was also about half what I thought I’d pay. Great place. Roger is cool, low key and friendly. Nice collection of acoustic and some electrics in there too. Highly recommend.

02:57 29 Apr 19

Got a Roland piano from Brickhouse. They were very knowledgeable, have me a good price, and delivered and set up the piano at no extra charge. I was looking at similar pianos at Long and McQuade. The experience I had at Brickhouse was way better.

Mandy Habermehl

00:50 18 Apr 19

I brought my husband's 30+ year old guitar in to Brickhouse Guitars to have it fixed up for his birthday. All I knew was that the neck was bowed and it needed "stuff". Roger was able to assess it, tell me in plain language what would be done, where challenges were and what to expect. When I picked it up shortly after I was amazed by the difference - I don't think that guitar had ever performed that well! When my husband played it for the first time he was overjoyed by the transformation and how much better it sounded - but also how much easier it was to play. My whole experience with Brickhouse Guitars was excellent. Online and after hours responses with live chat, lovely demeanour and personalities, super friendly and welcoming. The shop was beautiful and you can tell there is care and mindefullness behind the set up and displays. Very highly recommend this place!

dave kaczorowski

06:42 12 Mar 19

Bought a Furch Vintage 2 D-SR last week. Luke and Roger were extremely helpful, and I couldn't be happier. I will definitely be going back.

15:37 26 Feb 19

Excellent service. True pros at what they do. And they provide excellent consultation with great value!

20:44 16 Dec 18

Great selection of great tones. Furch brand is a gem. Very well made and unique. Great service at this beautiful little guitar gallery. Roger is very knowledgeable and helpful. Enjoyed the experience left happy. Definitely if you are in the market for a unique acoustic, make sure you drop by to give one a try.

19:06 19 Oct 18

I had a great experience buying a Norman ST68 guitar from Brickhouse Guitars. I dealt with Luke throughout the process and found him to be knowledgeable, attentive, practical and committed to understanding what my goals and expectations were, all without sales pressure. I received the guitar in the United States in good condition, with a pickup professionally installed, and the guitar set up nicely. Luke also followed up to make sure that I was satisfied. Based on this experience I would highly recommend Brickhouse Guitars to anyone interested in purchasing a high-quality guitar.

00:30 04 Jun 18

I had my acoustic guitar set up by Roger at Brickhouse. He was very nice and did a great job. My guitar was almost unplayable before, and now it feels and sounds great! Highly recommended.

12:54 15 May 18

Wonderful folks providing knowledgeable, honest and attentive service. My new ukulele pickup sounds amazing and they went out if their way to try something new for me! I'm so grateful and happy to continue going to Roger and Luke for all my guitar/ukulele needs, upgrades and questions!

19:19 09 May 18

Roger at Brickhouse was great to deal with. He's super knowledgeable and patient and the guitars in the store were all setup beautifully. I can't say enough how impressed I was specifically with the quality and tone of the Furch guitars he carries. They are a bargain compared to the big name US made guitars. I purchased a G22 CR-C last month.

Christopher Thom

13:45 26 Apr 18

I went to Brickhouse Guitars and Pianos looking to purchase a new digital piano. As far as I know, Brickhouse is the only local distributor for Roland pianos that actually has mid to high end units on hand for display and for you to try. Roger is a great guy - no pressure but is knowledgeable about the instruments he carries. Definitely the best experience I have had in a music store in recent memory. Roger did an amazing job explaining some of the technical features of the Roland Pianos that set them apart from the competition, and left me feeling very confident in my purchasing decision. Setting up delivery and assembly was also a very simple process and a reminder of how it can be nice to deal with local businesses rather than big box stores.I'm not into guitars, but, I can imagine if I was a guitarist I would probably be drooling - he has a nice selection of beautiful instruments in store!

00:32 13 Apr 18

The friendly welcome and personal time spent with me was most appreciated, even if they did manage to find me a lovely guitar that I greatly enjoy playing. They take the time to learn what you like to play and how you play. The accessories are not overwhelming but appropriate for what they sell and are never given a large push to increase one's purchase. Never pressured but always welcome.

Dasunpriya Anuradha Mallikarachchi

18:45 23 Jan 18

Excellent product line. Great price. You can play as much as you like to get a feel before you make your choice. Variety of options and Roger (Owner) walks you through all those options and it helps you to understand the capabilities of each guitar and pick the one that can stay in your life or a long time. They also have selections of Pianos and guitar accessories. I bought my guitar today and I am really happy with it. Highly recommended to pay a visit to shop for your next guitar.

19:20 03 Nov 17

I took my Martin acoustic to Roger at Brockhouse for fretwork and a setup. As soon as he took the guitar his observations assured me it was in the hands of a guitar doctor. The work was completed promptly and inexpensively and the guitar now plays like a new instrument. Well done and thank you :)

21:28 26 Oct 17

The Norman Parlor arrived Saturday morning to my home here in Rio Rancho, New Mexico 5 days after I ordered it. The guitar was expertly packed and looks great. It sounds even better. Both strumming and finger style are exactly what I wanted. Thanks for the great service and I will enjoy this beautiful guitar for years to come.

23:07 29 Sep 17

I drove from London to KW today to purchase my first guitar. After spending time with Luke, listening to him play a myriad of options to hear the different sounds, I made my decision - it was love at first guitar sight. Luke then took the time to go over the basics (which I needed!) & set me on my way to start learning. It was hard to narrow it down to the one I chose but I'm confident in my choice & cannot WAIT to start on my new musical journey! They offer an incredible selection & the time that they give to let you hear all the differences, really helped. Highly recommend these guys when you're looking for your next guitar (or ukulele;)

MichaeloooleahciM

20:38 29 Sep 17

Purchased a Stonebridge G25 AR-C December 2016. They took the time and patience through their guitar stock, and helped finding the right fit! No buyers remorse, and love the guitar everyday i perform on it! Highly recommend to any musician searching for the perfect guitar!

20:33 29 Sep 17

These guys are the best. I own a Furch and couldn't be happier with the product and the service Brickhouse has provided.

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